Warranty Repairs - PROZIS Silentia night Manual Del Usuario

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HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you
through this warranty, please contact Prozis customer
service via the communication channels provided on
the Prozis website, and follow the provided instructions
or recommendations. Contact and technical assistance
information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if
proof of purchase is presented by the original customer. This
proof of purchase may be the original invoice or receipt, as
long as it includes information regarding the date of purchase
and the product's model name.

WARRANTY REPAIRS

Any repairs made under this warranty cannot be made by
third parties. This warranty does not apply to any repairs, or
damage caused directly by such repairs, that have impacted
or caused the damage that is the subject of the respective
warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:
1. Any wear and tear of parts and components resulting from
normal product use.
2. Cracks, dents, scratches, and other types of superficial
damage that only affect the product's appearance.
3. Any malfunction caused by inappropriate use of
the product that does not comply with user manual
instructions.
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4. Use and storage of the product not complying with user
manual instructions.
5. Opening of the product by a third party who is not
authorized to proceed to its repair.
6. Altering or changing parts or components, whether
internal or external.
7. Damage caused by battery leakage resulting from the
breaking of any of its components, or from product
misuse.
8. Malfunction or damage due to reasons that cannot be
ascribed to the production or design of the product.
9. Use of the product in the context of a business, occupation
or commerce.
10. Malfunction due to use that does not comply with the
technical or security norms in force, or with user manual
instructions.
The services provided by Prozis in order to repair or fix any
fault or malfunction resulting from the verification of any of
the aforementioned excluded situations will be subject to
payment of labor, transport and component costs.
The customer shall bear all risks of loss and damage to the
product during transportation to Prozis. This warranty will be
void if the returned product arrives with labels or stickers that
have been removed, damaged, tampered with or modified
in any way.
LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss
due to usage of the product.
EN
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