TAG Heuer EI2442 Manual De Instrucciones página 14

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Center at the phone numbers available online at http://cus-
tomer-service.tagheuer.com for more information or for any
question on this guarantee.
- South Africa
This International Limited Guarantee is in addition to other stat-
utory guarantees, rights and remedies available to you under
the Consumer Protection Act, 2008 (CPA). If, and to the extent
that the CPA applies, the International Limited Guarantee does
not exclude your rights under the CPA. In addition to your rights
above, your TAG Heuer product comes with statutory guarantees
that cannot be excluded under the CPA, if and to the extent that
the CPA applies.
- Turkey
This International Limited Guarantee is in addition to other rights
and remedies available to you under local law, which may not
be excluded. Under Turkish laws, the warranty period is 2 years
as from the delivery date of the goods and the expected life
span of the product is 5 years. The fullest extent of the goods
including all parts is within the scope of warranty. In case the
good is evaluated as defective, the consumer can use one of the
rights granted in Article 11 of the Law Regarding Protection of
Consumers numbered 6502:
• cancellation of the contract,
• discount in the sales price in proportion to the defect,
• free-of-charge repair,
• replacement of the defective good with a new one.
The seller is liable to perform such request preferred by the con-
sumer. If free-of-charge repair or replacement of the defective
good leads to disproportionate difficulties for the seller, the
consumer can cancel the agreement or request a discount in
the sales price in proportion to the defect. In determining what
is disproportionate, the value of the good free from the defects,
severity of the defect and whether or not the exercise of other
optional rights would constitute a problem for the consumer
shall be taken into account. In case the right of replacement of
the goods with a new one is chosen, it is required to satisfy such
request within thirty business days at most as from directing it to
the seller, manufacturer or the importer. Otherwise, the consumer
is free to use other optional rights.
In case the consumer chooses the right of free of charge repair, the
seller is liable to repair or to have repaired the product without de-
manding the cost of labor, the price of replaced parts or any other
costs under whatsoever name. You may use the right of free of
charge repair or replacement of the good with a new one against
the manufacturer or importer as well. The seller, manufacturer and
the importer are severally responsible for performing such rights
within this paragraph. The manufacturer or the importer shall not
be held liable where they can prove that the defect occurred after
they released the good into the market. In case the right of free of
charge repair is used by the consumer, you can request for refund
of the purchase price, deduction from the purchase price in the
rate of the defect or, if possible, replacement of the good with a
new one from the seller in the events that;
• the product is broken down again within the warranty period,
• maximum period for the repair is exceeded,
• it is determined that repair of the product is not possible,
through a report issued by authorized technical station, seller,
manufacturer or importer. The seller cannot reject the request
of the consumer. If such claim is not satisfied, the seller, manu-
facturer and the importer are severally responsible.
The repair period of the goods is maximum 20 business days.
Otherwise, you are free to use other granted optional rights.
This period begins as of the notification date of the fault to the
authorized service station or the seller within the warranty period,
and the delivery date of the good to the authorized service sta-
tion without the warranty period. In case the fault is not repaired
within 10 business day, the seller or the importer shall be liable
to assign another good having similar features for the use of the
consumer until the repair is finished. In case the good is broken
down within the warranty period, the period in repair shall be
added to warranty period.
In case you choose the rights of cancellation of the contract or
discount in the sales price in proportion to the defect, all paid
amount or the discounted amount in the sales price shall be
refunded to you immediately.
All costs generated from the use of optional rights shall be fulfilled
by the party performing such rights of the consumer. You may also
request for the compensation in accordance with the provisions
of the Turkish Code of Obligations dated January 11, 2011 and
numbered 6098 together with one of these optional rights.
The faults arising from the improper use of the goods against the
facts indicated in guidelines for use are out of the warranty scope.
You may apply to Consumer Board or Consumer Court where
your residential place is located or the where the purchase trans-
action has been performed for the disagreements arising from
your warranty rights.
- United Arab Emirates
This International Limited Guarantee is in addition to other rights
and remedies available to you under UAE law, which cannot be