❹ Troubleshooting; I Appliance Behaviour - Polaris W Serie Manual De Instalacion Y Uso

❹ Troubleshooting
• Before you contact the retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem continues contact your retailer.
• : Actions to be performed by a qualified technician only

4.1 I Appliance behaviour

While operating, the cleaner
does not stay firmly on the pool
floor
The cleaner does not or no
longer climbs the pool walls
The cleaner does not move on
start-up.
The cable gets tangled
The cleaner's discharge nozzles
or bottom plug holes become
blocked
The cleaner climbs the walls
slowly and stops under the
waterline
The cleaner climbs the walls
quickly and goes past the
waterline, aspirating air
The control box does not
respond to any button presses.
This may have any of 3 causes:
• There is still air in the appliance's casing. Repeat the cleaner immersion
operations (see § "2.1 I Immersing the cleaner").
• The filter is full or dirty: simply clean it.
• The impeller is damaged, contact the retailer:
This may have any of 2 causes:
• The filter is full or dirty: simply clean it.
• Even though the water seems clear, microscopic algae are present in your pool,
they are not visible to the naked eye, and they make the walls slippery and prevent
the cleaner from climbing. Carry out shock chlorination and slightly reduce the pH.
Do not leave the cleaner in the water during shock treatment.
• The brushes are worn: check the wear indicators "3.5 I Replacing the brushes",
then turn the brushes to check the rotations. Replace the brushes where
necessary.
If the problem continues contact the retailer:
• Check that the outlet to which the control box is connected is receiving a power
supply.
Check that a cleaning cycle has been launched and that the lights are on.
If the problem continues contact the retailer:
• Do not unroll the entire length of the cable into the pool.
• Place the required length of cable in the pool and place the rest along the side of
the pool.
• Stop the filter pump and begin a new cleaning cycle.
• Place the control box halfway along the length of the pool, in accordance with
the safety conditions, see "2.3 I Electricity supply connection". If cleaning is not
optimal, vary the location of the control box and the place at which the cleaner
enters the pool.
• The cleaner may behave differently depending on the lining of the pool. A
parameter may require changing to optimise the cleaner's behaviour when
climbing the wall, see "2.5.4 Surface control".
If the problem continues contact the retailer:
• Unplug the power cord from the mains socket, wait 10 seconds and plug it back
in again.
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