Problem
There is a yellow
flame
The flames are
unstable
There is a gas smell
• If problem is not solved, please contact customer care
3. POST-SALE SERVICE
BECKEN has designed this appliance in order to guarantee maximum
reliability. However, if a problem occurs do not attempt to open the
appliance - there is a risk of electrical shock. If you are not able to solve
the problem, please contact the Customer Support Service of any
Worten, Modelo or Continente store in order to be assisted. Worten
Equipamentos para o Lar provides a 2-year warranty for manufacturing
defects from the date of purchase of the appliance.
WARNING: any attempt to repair the appliance without contacting the
manufacturer or seller will void the warranty.
All users must be familiar with these instructions. Knowing what could
go wrong can help prevent problems from occurring.
34
Probable cause
The holes in the
flame spreader are
clogged.
A different gas is
being used.
The burner lid is
badly assembled.
There is a gas
leakage
centre.
Solution
Clean the flame
spreader.
Check the gas used.
Assemble the burner
lid correctly.
Stop using the
product and close
the middle valve.
Open the window to
ventilate. Contact our
Customer Support
Service by using a
phone outside.