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Error No.
Fault
E1 10
Communication error
E1 11
Initialization error
E1 12
Failure in mains current
E1 13
Mains connection error
E1 14
Mains adaptor error
E1 15
Protective electrical circuits
Fault messages from digital controls
Error No.
Name
E2 01
Key pad permanently on
E2 10
Wiring interruption
E2 11
Self diagnosis error
E2 13
Invalid configuration data
E2 14
Supply voltage
Fault
No heating (operating light off)
Cause
Failure on LIN or CAN-Bus. No connection
between keyboard and generator
Failure while initializing the hardware
Failure while measuring the mains current
Mains voltage is too high or too low
Mains voltage is too high or too low
Empty pan, defective sensor
Cause
Water or cookware on the display or
defective key button
Faulty connection between the key pad and
the generator
Self-diagnosis software is broken
The device can't find valid configuration
data
Problem with the supply voltage of the
key pad
TROUBLESHOOTING
SERIES 700 INDUCTION COOKERS
Cause
No power
Potentiometer is in the OFF position
The main switch is off or has not been
pressed
The cooking vessel has a diameter smaller
than 12 cm.
The cooking vessel is not positioned in the
center of the cooking area
Unsuitable cooking vessel (see item 1)
The unit is faulty
Solution
Disconnect from mains and check
connection
Just wait. The device will be reset approx.
every 30s
Check mains connection
Check mains connection
Check mains connection
Remove the pan, switch off and wait until
the cooking plate has cooled down. Maybe
the temperature sensor has to be replaced.
Disconnect the generator and reconnect it
again after a couple of minutes
Solution
Clean the display surface or replace the
digital control unit
Replace the connecting cable
Switch the unit off and on; if the problem
continues, call Customer Care Service
Contact Customer Care Service
Automatic reset
Operations to be performed by trained and
authorized personnel
Check the connection of the unit to the mains (insert the plug
into the outlet) and make sure the main switch is on.
Check the operation of the fuses (some stand alone units fit
fuses)
Turn the potentiometer to the ON position
Press or turn the main switch to the ON position
Use a suitable cooking vessel
Place the cooking vessel in the center of the cooking area
Use a suitable cooking vessel
Disconnect the unit and call for your retailer
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