Frequently Asked Questions - Mad Catz Rock Band 4 STRATOCASTER Manual De Instrucciones

FIRST-TIME CONNECTION TO YOUR PLAYSTATION
On your PlayStation 4 system, navigate to the following screens in order:
®
Settings>Devices>Bluetooth Devices
Power on your controller. The LED above the PS™ button should be flashing alternately red and blue (if it is not then press and hold the sync button on
your controller for three (3) seconds until the LED does flash red and blue)
Your controller should appear onscreen after a few seconds – select it using your DualShock®4 Wireless Controller and then select Connect onscreen
Your controller should now be connected (the LED should be lit solid blue) and will function on your PlayStation

FREQUENTLY ASKED QUESTIONS

QUESTIONS? Visit http://rockband4help.com for assistance
For service under the warranty, DO NOT return the game or any portion of the game (including the Wireless Fender Stratocaster Guitar Controller) to any retail store, even if that is where you originally
purchased it. Retailers are NOT part of our authorized warranty support program. In the unlikely event you encounter a problem with any part of the game, please visit www.madcatz.com. This website
contains detailed instructions on how to take advantage of our warranty support program.
2-YEAR LIMITED WARRANTY (EUROPE ONLY)
Mad Catz warrants this product to be free from defects in materials and workmanship for the warranty period. This non-transferable, 2-year limited warranty is only to you, the first end-user purchaser. If a
defect covered by this warranty occurs AND you have registered your product with Mad Catz AND you provide proof of purchase, Mad Catz, at its option, will repair or replace the product at no charge.
The Mad Catz 2-year limited warranty is available to European customers. Your sole and exclusive remedy is repair or replacement of your Mad Catz product. In no event shall Mad Catz liability exceed the origi-
nal purchase price of the product. This warranty does not apply to: (a) normal wear and tear or abusive use; (b) industrial, professional or commercial use; (c) if the product has been tampered with or modified.
To receive warranty service, you must:
Obtain a Return Authorization Number from Mad Catz Technical Support via ONE of the following methods:
a. Submit a Ticket at http://support.madcatz.com
b. Call the Mad Catz Tech Support Center nearest you:
United Kingdom: 01633 928072
Europe (outside UK): +44(0) 1633 883110
France: 01 82 88 01 80
Germany: 089-21094818
Spain: 93 181 63 94
Once you have your unique Return Authorization Number, do the following:
1. Ship the product to Mad Catz at your expense for service.
2. Enclose a copy of the original sales receipt showing a purchase date.
3. Enclose a full return address with daytime and evening phone numbers.
TECHNICAL SUPPORT
Online Support: http://support.madcatz.com
United Kingdom telephone, available Monday through Friday (excluding bank holidays): 01633 928072.
European telephone (outside UK), available Monday through Friday (excluding bank holidays): +44(0) 1633 883110.
You understand that your rights as a consumer may vary depending on where you reside and the local laws and regulations that apply, and that some or all of your rights may be different or some rights
or portions of the warranty may not apply to you. If you are unsure or have any questions about your rights, you should consult your own advisors or local consumer groups to determine the laws and
regulations that may apply to you.
If you are a resident of Australia or New Zealand, certain exclusions from this warranty apply, including exclusions of terms, conditions, warranties and terms set forth herein or implied by statute, general
law or custom of trade or usage, except for any "Non-excludable Condition" as that term is defined below and construed under the Australian Trade Practices Act 1974 ("TPA") or, in the case of consumers
in New Zealand, the New Zealand Consumer Guarantees Act 1993 ("CGA"). Except for liability required by law or regulation in connection with any Non-excludable Condition, our liability to you for any act
or omission, whether arising in contract or tort, including negligence, or otherwise in connection with the controller or our agreement is hereby disclaimed and excluded. For these purposes, "Non-exclud-
able Condition" means any implied warranty, condition or guarantee the exclusion of which would contravene, in the case of Australian consumers, the TPA or, in the case of consumers in New Zealand,
the CGA or in either case, that would cause all or any part of any exclusion or limitation of liability or remedy to be void. For any breach of a Non-excludable Condition (other than one implied by Section 69
of the TPA in Australia), your remedies are limited and, at our option, our liability is limited to either resupplying, replacing or repairing the controller or, at our option, paying the cost of doing any of these.
You may have certain rights as a consumer with respect to the merchant or retail establishment where you purchased this controller. The exclusions, restrictions, terms and conditions set forth herein do
not affect or change the rights you may have under the laws that apply to your transaction(s) with such merchants or retail establishments.
DISCLAIMER OF OTHER WARRANTIES/REMEDIES:
If the game or any part thereof are damaged through modification, abuse, improper use, mistreatment, neglect or accident, any applicable warranty is rendered null and void and you will need to follow the
instructions that apply for returns after the warranty period.
EXCEPT FOR THE EXPRESS LIMITED WARRANTIES SET FORTH ABOVE AND/OR TO THE EXTENT ANY PARTICULAR WARRANTIES OR RIGHTS MAY NOT BE DISCLAIMED OR LIMITED DUE TO THE LAWS
AND REGULATIONS WHERE YOU RESIDE, MAD CATZ AND ITS LICENSORS HEREBY DISCLAIM ALL WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO OTHER REPRESENTATION OR WARRANTY OF ANY NATURE OR KIND SHALL APPLY OR SHALL BE BINDING UPON OR OBLIGATE
MAD CATZ OR ITS LICENSORS.
WARRANTIES STATED HEREIN ARE OFFERED ONLY BY MAD CATZ, AND NOT HARMONIX MUSIC SYSTEMS, INC. OR ANY OF ITS AFFILIATES AND LICENSORS/LICENSEES.
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