Troubleshooting - THOMSON TW 814 Manual De Instrucciones

GB

TROUBLESHOOTING

Problems
The washing machine
will not start.
The door does not open.
Detergent remains in the
detergent drawer after
the programme is
complete.
Washing machine
vibrates or is too noisy.
The washing machine
does not drain and/or
spin.
The washing result is not
good.
Possible Cause
The door is not properly
closed.
Poor connection to the
power supply.
Power failure
Machine has not been
switched on.
Machine safety protection
is working.
The detergent is not a low
suds type.
Excessive use of detergent
Not all transit bolts have
been removed.
Washing machine is
located on an uneven
surface or is not level.
Machine load is over the
maximum capacity.
Drain hose is blocked.
The filter is blocked.
Drain hose end is higher
than 100 cm above the
floor.
Unbalance of the laundry
Your laundry was too dirty
for the programme you
selected.
The amount of detergent
used is not appropriate.
Clothes exceeding the
maximum capacity have
been filled in your
machine.
39
Possible Solutions
Close the door properly.
Check connection to the
power supply.
Check the power supply.
Switch the machine on.
Unplug the machine from
the mains socket.
Check if the detergent is
appropriate.
Reduce amount of
detergent in the detergent
drawer.
Remove all transit bolts.
Make sure the washing
machine is set on an even
surface and levelled.
Reduce amount of laundry
in the drum.
Unblock the drain hose.
Unblock the filter.
Make sure the drain hose
end is lower than 100 cm
above the floor.
Add clothes or run a
spinning programme
again.
Select a suitable
programme.
Use more or less detergent
following the
manufacturer's
instructions.
Do not exceed the
maximum capacity of
your machine.