Troubleshooting Guide - Good Earth Lighting AC1214-WHG-24LF1-G Guia De Inicio Rapido

ATTACHING TAPE LIGHT TO SURFACE
CONNECTING IR CONTROLLER
ATTACHING IR CONTROLLER/POWER SUPPLY TO SURFACE
SCREW MOUNT
Mark the general area where the
driver/controller will be mounted. Hold the
driver/controller in the marked location
and drive screws until they contact the
bottom surface. The screws must be
driven in straight, to mount properly. DO
NOT OVERTIGHTEN to prevent stripping
the screw hole.
REMOTE CONTROL OPERATION
1. Remove the plastic battery tab on the remote control by pulling it straight out of
the remote.
2. The maximum operating distance of the remote control with new batteries is
approximately 20 ft. (7 m) with a direct line of sight between the remote control and
the IR receiver.
3. The battery used in the remote control is a CR2025 button cell, and will need to be
replaced at the end of its life cycle.
NOTE: Remote controller operation requires direct line of sight between the
remote control and the IR receiver.
BATTERY REPLACEMENT
When the battery is exhausted, use the instructions on the back of the remote
control to remove the battery and replace it with a new CR2025 battery.

TROUBLESHOOTING GUIDE

PROBLEM
1. Light does not come on.
2. Tape light does not light up
after connector.
3. Light will not switch colors
when remote is used.
4. Fuse blows or circuit breaker
trips when light is turned on.
5. LED strip adhesive is losing adhesion.
Good Earth Lighting - 6 YEAR LIMITED WARRANTY: The manufacturer warrants this lighting fixture to be free from defects in materials and workmanship for a period of (6) years from the date of original
®
purchase by the consumer. The fixture is not warrantied for use in a commercial or retail application. The warranty is limited to use in a residential environment. We will repair or replace (at our option) the
unit in the original color and style if available, or in a similar color and style if the original item has been discontinued, without charge. Defective units must be properly packed and returned to the
manufacturer with a letter of explanation and your original purchase receipt showing date of purchase. Call 1-800-291-8838 to obtain a return authorization number and an address where to ship your
defective product. Note: C.O.D. shipments will NOT be accepted. The liability of the manufacturer is in any case limited to replacement of the defective light fixture product. The manufacturer will not be
liable for any other loss, damage, labor costs or injury which is caused by the product. This limitation upon the liability of the manufacturer includes any loss, damage, labor costs or injury which is (I) to
person or property or otherwise; (II) incidental or consequential in nature; (III) based upon theories of warranty, contract, negligence, strict liability, tort, or otherwise; or (IV) directly, or indirectly related to
the sale, use, or repair of the product. This warranty gives you specific rights, and you may also have other rights which vary from state to state.
FCC Statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures: 1) Reorient or relocate the receiving antenna. 2) Increase the separation between the equipment and receiver. 3) Connect the equipment
into an outlet on a circuit different from that of the receiver. 4) Consult the dealer or an experienced radio/TV technician for help.
Need Help?
Good Earth Lighting 1400 East Business Center Drive, Ste. 108 Mount Prospect, IL 60056
®
Good Earth Lighting is a registered trademark of Good Earth Lighting, Inc. © 2019 Good Earth Lighting, Inc.
®
Do not reposition tape light once it is
mounted. Doing so will reduce the
adhesiveness of the tape backing.
Once in place, allow the tape adhesive
to cure for 24 hours before use.
POSSIBLE CAUSE
1. Power/ light switch is off.
2. Bad switch.
3. IR Receiver blocked from remote control signal.
1. Added section's polarity is not aligned with rest of tape light
1. Remote not functioning correctly.
2. IR Receiver not receiving remote signal.
1. Discontinue use.
1. Mounted on unfinished wood or particle board surfaces.
2. Surface is not wiped down.
Please visit our website at: www.goodearthlighting.com/support or call the Customer Care Center
1-800-291-8838, 8:30 a.m.-5 p.m., CST, Monday-Friday.
Once all the needed connections have been made, peel the adhesive backer off the tape light in
incremental lengths and affix the tape light to the mounting surface while pressing firmly as the strip light is
installed. The IR receiver can be affixed to the mounting surface or nearby wall with double stick foam tape.
NOTE: The tape light may not adhere properly, to unfinished wood or particle board surfaces. Applying a
coat of varnish, or polyurethane to the mounting surface, or using insulated wire mounting clips (included)
may be needed to reinforce the holding strength of the tape light adhesive. Use included cord clips for wire
management
Connect the IR controller to the LED tape light. Plug in power cord to outlet.
CARE AND MAINTENANCE:
mild, non-abrasive cleaner and soft cloth. When cleaning the fixture, make sure the power
is turned off. Do not spray cleaner directly onto any part of the fixture or LEDs.
3M TAPE (IR CONTROLLER ONLY)
Clean surface with rubbing
alcohol. Remove liners. Press
strip to the back of the
controller. Remove back
liners. Press controller to
surface. Press firmly for 30
sec.
OFF ON
OFF ON
To dim, or brighten LED's, press, and hold down the dimming
or brighten buttons until reaching the desired light output.
FLASH
FLASH FADE
FADE
QUICK
through color with varying degrees of fades and jumping light changes.
SLOW
Pressing any of the other color buttons will switch the tape light to the color
CT CONTROLLER
temperature of the button pressed.
Swallowing the batteries may lead to serious injury or death. If swallowed, go straight to a medical emergency
room. Batteries may leak harmful liquids or ignitable materials or explode causing injury and product damage. Do
not mix old and new, or different types of batteries. Replace all batteries at the same time. Remove batteries from
product if unused for extended amount of time. Replaced batteries should be disposed of properly. Keep batteries
out of children's reach
1. Verify power supply and light switch are on/check wiring connections.
2. Test or replace switch.
3. Position IR Receiver facing the direction of the remote.
1. Align polarity across connector (line up all "+" signs on one side). See step 3C/3D.
1. Clean IR lens on remote
2. Pull plastic from battery compartment / Replace Battery.
1. Call customer service (1-800-291-8838).
1. Mount with brackets and screws ( included).
2. Clean surface and reapply new layer of double- sided tape such as 3M VHB (not included).
Periodically clean the fixture and diffuser using a
Use the "ON" or "OFF" buttons in this section to turn on the LED's.
The buttons at the bottom of the remote control,
QUICK SLOW
apply festive, and changing light by cycling
CORRECTIVE ACTION
Printed in China
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