Troubleshooting (cont.)
Media Module Troubleshooting Table
Symptoms
4.
Water level sensor does
not detect water.
5.
No display on the user
interface.
6.
Experiences are not
functioning.
Remote Control Troubleshooting Table
Symptoms
1.
Intermittent or erratic
operation.
2.
LED on remote does not
blink or constantly blinks.
3.
One or more buttons on
remote do not function
and LED does not light
up.
One or more buttons on
4.
remote do not function
but LED lights up.
1093174-5-B
Probable Cause
A. Level sensor cable is damaged.
B. Level sensor cable is loose or
disconnected.
C. Water is too pure.
A. The interface cable is damaged.
B. The interface cable is not
plugged in.
C. The interface or Media Module
requires servicing.
A. SD card is dislodged.
Probable Cause
A. Frequency/channel interference.
A. Batteries are low.
A. Batteries are low.
B. Remote program lost.
C. Remote is damaged.
A. Digital interface is
malfunctioning.
Recommended Action
A. Replace the level sensor cable.
B. Make sure the cable is properly
connected to the media module.
C. Add bath salts to your bathing
water.
A. Replace the interface cable.
B. Verify the interface cable is
properly plugged into the interface
at all locations.
C. Contact your Kohler Co.
Authorized Service Representative.
A. Contact your Kohler Co.
Authorized Service Representative.
Recommended Action
A. Set RFID, PANID, and channel by
following screen prompts on the
digital interface for the remote.
Then re-sync the remote as
instructed in the Bath Homeowners
Guide.
A. Replace batteries (2 AA).
A. Replace batteries (2 AA).
B. Re-sync the remote to the interface.
C. Replace remote.
A. Digital interface may need to be
replaced. Contact your Kohler Co.
Authorized Representative.
14
Kohler Co.