Troubleshooting
Caller ID Solutions
No Display
•
Charge the battery (for 16 hours). Or replace the battery.
•
Make sure the unit is connected to a non-switched electrical outlet. Disconnect the AC power
adaptor from the base and reconnect it.
Caller ID Error Message
•
The unit displays this message if it detects anything other than valid Caller ID information during
the silent period after the first ring. This message indicates the presence of noise on the line.
No Caller ID
•
You must be subscribed to the standard Name/Number Caller ID service from your local
telephone company to receive CID information.
Battery
If you experience any of the following problems, even after recharging the battery, you may need to
replace the battery pack:
•
Short talk time
•
Poor sound quality
•
Limited range
•
Charge indicator fails to turn on
General Product Care
To keep your unit working and looking good, follow these guidelines:
•
Avoid dropping the handset, as well as other rough treatment to the phone.
•
Clean the phone with a soft cloth.
•
Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other chemical
products to clean the unit. Doing so will damage the finish.
•
Retain the original packaging in case you need to ship the phone at a later date.
•
Periodically clean the charge contacts on the handset and base with a clean pencil eraser.
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