Suggestions on Settlement of Problems
Before calling the service agency, you shall please check the list first. This could save your
time and money. This list includes the complaints arising from the defaults occurring
frequently and not arising from process and materials. Sorne characteristics described herein
will possibly not happen to your product.
The refrigerator does not work.
·Is !he plug of the refrigerator properly inserted>>>insert !he plug into !he wall-type socket.
· Is !he fuse or main fuse of !he sockel far conneclion of !he refrigerator blown»> Check !he fuse.
Condensate water appears on lateral wall of the refrigeration room
(multi-function area, refrigeration control and variable temperature area).
·The ambient temperature is very low; !he refrigerator door is opened and closed frequently; !he
ambient humidity is very high; faods conlaining liquids are stored in open conlainers; !he
refrigerator door is no! closed tightly; !he automatic thermosister is switched to a colder degree.
• Reduce the opening time of the refrigerator door, or lower the utilizalion frequency.
• Use proper material to cover the faods in open containers.
• Use a piece of dry rag to wipe off condensate water, and check whether condensate water appears
again.
The compressor does not work.
· lf the power supply is cut off or the plug is pulled out or inserted suddenly, the pressure of cold
media inside !he refrigeration system of the refrigerator is not balanced ye!, so !he protective heat
of !he compressor will be blown out, and the refrigerator will start running around 6 minutes later.
After expiration of the said lime, if !he refrigerator still does no! start, please call !he service
agency.
• The refrigerator is in defrosting circulation. This is normal far auto-defrosting refrigerator. Please
execute defrosting circulation periodically.
• The plug of this refrigerator is not inserted into the socket. Make sure that the plug is properly
inserted into the sockel.
• Is the temperature adjusted correctly?
• Power supply is possibly cut off.
The refrigerator operates frequently or operates for relatively long time.
• Maybe this refrigerator is wider than your previous refrigerator. lt is normal, since a relatively big
refrigerator needs to work far a relalively long lime.
• The ambient temperature is probably very high. This is very normal.
• 11 is probably that the refrigerator plug is newly inserted, or new foods are loaded into the
refrigerator. lt possibly takes several more hours far this refrigerator to realize complete
refrigeralion.
• 11 is possibly that plenliful hot foods are placed inside the refrigerator recently. Hot foods will make
the refrigerator to operate far a relatively long time, until it reaches a safe storage temperature.
• lt is possibly that the refrigerator door is opened frequently, or is not closed lightly far a long lime.
• The hot air entering into !he refrigerator will make !he refrigerator work far a relatively long time.
• Please reduce the frequency of opening the refrigerator door.
• lt is probably that the door of the refrigeration chamber or the freezing chamber is not closed
lightly. Please check whether !he door is closed firmly.
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