Tabla de contenido
Tetra
Contour
®
Troubleshooting
Symptom
Condition
All LEDs are OFF
No AC input.
Incorrect wire attachment.
Some LEDs
Overload (maximum load exceeded).
appear dim
Maximum recommended supply wire
length exceeded.
Mixed Suffix Codes of LED light engine
within an application.
Some of the
Incorrect wire attachment.
sections are not
illuminated
Light/dark banding
LED light engine stretched
along a section
during installation.
Maximum Loading per Tetra
SKU
GEXNRD-1,
24VDC, 1.52W/ft. (Strip)
GEXNBL-1,
1.79W/ft. (System)
GEXNGL-1
24VDC, 2.27W/ft. (Strip)
GEXNYG-1, GEXNRC-1
2.67W/ft. (System)
24VDC, 3.17W/ft. (Strip)
GEXN65-1, GEXN32-1
3.73W/ft. (System)
Maximum Remote Mounting Distance
25W Power Supply
80W Power Supply
100W Power Supply
180W Power Supply
Solution
Attach AC input and/or check circuit breaker.
Check wire connection(s) at the Tetra Contour LED light engine and power supply
for improper connections or short circuits. Make sure you have positive to positive
and negative to negative wire connections.
Ensure the overall length of Tetra Contour LED light engine does not exceed the
maximum load as detailed in the Tetra Power Supply Installation Instructions.
Reduce the length of supply wire equal to or below the
recommended maximum.
Make sure that all LED light engines have the same Suffix Code (Suffix Code is
located on each packaging label).
Check the wire connections at the Tetra Contour LED light engine for improper
connections. Make sure you have positive to positive and negative to negative wire
connections. Check for improper cutting resolution locations (see Item 21 on Page 2).
Remove LED light engine and properly install.
Inspect and replace light engine if the silicone is damaged.
24 VDC Power Supply
®
25W
Power Supply
Note: Load shall
Rating
not exceed 0.83A
14ft. (4.27 m)
8 ft. (2.44 m)
6 ft. (1.83 m)
18 AWG/0.82 mm
16 AWG/1.31 mm
2
Supply Wire
20 ft./6.1 m
20 ft./6.1 m
20 ft./6.1 m
20 ft./6.1 m
80W
100W
Power Supply
Power Supply
Note: Load shall
Note: Load shall
not exceed 3.3A
not exceed 4A
50 ft. (15.24 m)
59 ft. (17.9 m)
33 ft. (10.06 m)
40 ft. (12.19 m)
24 ft. (7.3 m)
29 ft. (8.8 m)
14 AWG/2.08 mm
2
Supply Wire
Supply Wire
–
30 ft./9.1 m
50 ft./15.2 m
30 ft./9.1 m
50 ft./15.2 m
30 ft./9.1 m
50 ft./15.2 m
8
Installation Guide
300W
180W
Power Supply
Power Supply
Note: Load shall not
Note: Load shall not
exceed 4A per each
exceed 3.8A per each
(of 3) output channels
(of 2) output channels
55 ft. (16.76 m) per
59 ft. (17.9 m) per
output channel
output channel
110 ft. (33.53 m) per
177 ft. (53.9 m) per
power supply
power supply
37 ft. (11.28 m) per
40 ft. (12.1 m) per
output channel
output channel
74 ft. (22.55 m) per
120 ft. (36.5 m) per
power supply
power supply
27 ft. (8.2 m) per
29 ft. (8.8 m) per
output channel
output channel
54 ft. (16.4 m) per
87 ft. (26.5 m) per
power supply
power supply
12 AWG/3.31 mm
2
Supply Wire
–
–
86 ft./26.1 m
86 ft./26.1 m
86 ft./26.1 m
2
Tabla de contenido
