Troubleshooting
PROBLEM
Coffee not dispensing.
Failed foil seal.
10
(cont.)
PROBABLE CAUSE/SOLUTION
• Piercing needle is clogged with coffee grounds. Turn unit off; unplug. Allow unit to cool
completely. To remove any built-up coffee grounds, insert end of bent paper clip into eye and
up into the piercing needle.
• There is variability in the single-serve pack manufacturing process which causes some types of
single-serve packs to be weaker at the seams. Try a different brand.