Service
Troubleshooting
Neither the microwave's display or
oven operates
The oven display works, but the oven
will not operate
The power goes off before the cook
time has elapsed
Food is cooking too slowly
You see sparks or arcing
The turntable makes noises or sticks
Using your microwave causes TV or
radio interference
Before you call a repair person for your microwave, check the list below for possible
easy solutions to some common problems.
Properly insert the plug into a grounded power outlet.
D
If the outlet is controlled by a wall switch, make sure the wall switch is turned on.
D
Remove the plug from the outlet, wait 10 seconds, then plug the microwave in
D
again.
Reset the household circuit breaker or replace any blown fuses.
D
Plug a different appliance into the power outlet. If the other appliance will not
D
operate, have a qualified electrician repair the outlet.
Plug the microwave into a different power outlet.
D
Make sure the oven door is closed securely and completely.
D
Check to see if packing material or other materials are stuck to the door seal.
D
Check for damage to the oven door.
D
Press the STOP/cancel pad twice and attempt to re enter cooking instructions.
D
If there has been a power interruption, remove the plug from the outlet; wait 10
D
seconds, then plug the microwave in again. If there was a power outage, the
time indicator in the display will show 00:00.
Reset the clock and any cooking instructions.
D
Reset the household circuit breaker or replace any blown fuses.
D
Press the STOP/cancel pad twice and attempt to re enter cooking instructions.
D
Plug a different appliance into the power outlet. If the other appliance will not
D
operate, have a qualified electrician repair the outlet.
Plug the microwave into a different power outlet.
D
Make sure the oven is on a seperate 20 amp circuit line. Operating another
D
appliance on the same circuit can cause a voltage drop. If necessary, move the
microwave to its own circuit.
Remove any metallic utensils, cookware or metal ties from the oven cavity. If
D
using aluminum foil, use only narrow strips and allow at least one inch between
the foil and the interior oven walls.
Clean the turntable, roller ring and oven cavity bottom.
D
Make sure the turntable and roller ring are positioned correctly.
D
This is similar to the interference caused by other small appliances, such as hair
D
dryers. Move your microwave further away from other appliances, like your TV or
radio.
31