To enter "Parameter setting and display"refer to the indications
provided in the specific section.
Once the parameters in the table have been set, you must carry
out the "Automatic calibration procedure".
If the gas valve and/or the ignition/detection electrode and/or the
are replaced, the user must still carry out the entire phase
fan
of "Automatic calibration procedure" described in the specific
section.
4.6
Troubleshooting
LIST OF MALFUNCTION/FAULT ALARMS
Type
Nr.
Fault
Low water pressure in
ALL
02
system
High water pressure in
ALL
03
system
Domestic hot water
ALL
04
sensor fault
ALL
05
Delivery sensor fault
ALL
06
No flame detection
Intervention of the
ALL
07
second element of the
delivery sensor
Fault in the flame
ALL
08
detection circuit
No water circulating in
ALL
09
the system
ALL
10
Auxiliary sensor fault
Gas valve modulator
ALL
11
disconnected
Incorrect configuration
ALL
12
of the open /sealed
chamber
Fault regarding
maximum deviation
ALL
17
between the 2 NTC
heating sensors
Maximum number of
ALL
28
consecutive resets
reached
96
Solution
- Restore pressure
- Check for any leaks in
the system
- Empty the system via
the drain valve on the
hydraulic assembly and
bring the pressure to
approximately 1.2 bar
- Check connections
- Replace the sensor
- Check connections
- Replace the sensor
- Check the integrity of
the electrode and check
that it is not grounded
- Check gas availability
and pressure
- Check the integrity of
the gas valve and the
card
- Check the delivery
sensor connections
- Deaerate the system
- Check the bleed valve
- Replace the delivery
sensor
- Check that the pump
impeller is not blocked
- Check the integrity of
the electrode and check
that it is not grounded
- Check gas availability
and pressure
- Check the integrity of
the gas valve and the
card
- Check the rotation
of the system pump
impeller
- Check the electrical
connections
- Replace the pump
- Check PAR
02 "hydraulic
configuration"
- Check the electrical
connection
- Check the electrical
connection
- Set the parameter
tS 0.4 (Combustion
configuration) to 0
- Replace the dual
sensor
- Contact the Technical
Assistance Centre
Type
Nr.
Fault
Fault due to low
ALL
37
network voltage.
Incorrect network
ALL
40
frequency detected
Flame loss more
ALL
41
than 6 consecutive
times
ALL
42
Button fault
Open Therm
ALL
43
communication
fault
The self-calibrating
ALL
62
procedure must be
carried out
Incorrect
ALL
72
positioning of the
delivery sensor
Fault in the 2nd
ALL
74
element of the
delivery sensor
Block due to
ALL
81
combustion during
start-up
Irregular
ALL
83
combustion
(temporary error)
Block due to
ALL
96
clogging in smoke
outlet
Frequent relief
-
-
valve intervention
Limited production
-
-
of domestic hot
water
EN
Solution
- Check with tester
- Contact network provider
(ENEL)
- Contact network provider
(ENEL)
- Check the detection
electrode
- Check the gas supply (open
valve)
- Check mains gas pressure
- Check that buttons are
working
- Check the electrical
connection of the remote
control
- Carry out the self-calibrating
procedure (see the specific
section)
- Check that the delivery
sensor is attached to the
delivery pipe
- Replace the sensor
- Check for blockage in
chimney
- Bleed the air from the gas
circuit
- Check for blockage in
chimney
- Check for blockage in
chimney
- Check circuit pressure
- Check expansion vessel
- Check the diverter valve
- Check that plate heat
exchanger is clean
- Check domestic hot water
circuit valve