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IMPORTANT! If you experience a problem with your vehicle, please contact Power Wheels
PROBLEM
Vehicle does not run
Vehicle was running but
suddenly stopped
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e proBLEms anD soLutIons guIDE
POSSIBLE CAUSE
Undercharged battery
Charger is not working
Tripped thermal fuse
Loose wire or loose connectors
Dead battery
Electrical switch damage
Motor damage
Loose wire or loose connectors
Tripped thermal fuse
®
Consumer Relations.
SOLUTION
Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all connectors. Make sure the battery connector is tightly
plugged into the charger connector, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is "ON".
There is no sure way to tell if your charger is working unless you
have a volt meter. If you suspect there is a problem with your
charger, contact Power Wheels
®
The built-in thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped", remove your foot from the
pedal and wait 25 seconds before operating the vehicle again. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 23 kg maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while power
is still being supplied to the motors. If a thermal fuse continually
trips, contact Power Wheels
Consumer Relations.
®
Check all wires and connectors. Make sure the battery connector
is tightly plugged into the motor connector and that there are no
loose wires around the motors.
If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure
whether or not the battery is dead, contact Power Wheels
Consumer Relations.
The electrical switches can become corroded due to exposure
to water or moisture, or can jam due to loose dirt, sand or gravel.
Contact Power Wheels
Consumer Relations.
®
Contact Power Wheels
Consumer Relations.
®
Check all wires and connectors. Make sure the battery connector
is tightly plugged into the motor connector, and that there are no
loose wires around the motors.
The built-in thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped", remove your foot from the
pedal and wait 25 seconds before operating the vehicle again. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 23 kg maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while power
is still being supplied to the motors. If a thermal fuse continually
trips, contact Power Wheels
Consumer Relations.
®
Consumer Relations.
®
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