7.TROUBLESHOOTING
PROBLEM/SOLUTION
Burners
The burners do not ignite with the ignition system
• The gas cylinder is empty ^
• Faulty regulator
• Burners clogged
• Gas hose or nozzles clogged
• The electrode cable is loose or disconnected from the electrode
• The electrode or cable is damaged
• The integrated igniter is faulty
• Incorrect electrode gap
The burner does not ignite with a gas igniter
• The gas cylinder is empty ^
• Faulty regulator
• Burners clogged
• Gas hose or nozzles clogged
Small flame or flashback (flame in the burner tube, whistling or perceptible whirring)
• The gas cylinder is too small
• Burners clogged
• Gas hose or nozzles clogged
• Wind
The gas valve knob is difficult to turn
• Integrated ignition system jammed ^
• Gas valve jammed
Replace with a full cylinder
Check or replace the regulator
Clean the burners
Clean the gas hose or nozzles
Reconnect the cable
Replace the electrode and the cable
Replace it
The electrode must comply with the
burner, with a distance of 3 to 4 mm
between the end of the electrode and
the port on the burner. Realign the
electrode as required.
Replace with a full cylinder
Check or replace the regulator
Clean the burners
Clean the gas hose or nozzles
Use a bigger cylinder
Clean the burners
Clean the gas hose or nozzles
Use the barbecue in an area that is less
exposed to wind
Replace the gas valve
Have your retailer replace the gas valve
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