TROUBLE SHOOTING GUIDE
PROBLEM
SOLUTION
Power Plug: Unplug and then try again.
Water vapor and humidity
are not produced.
Power Failure: When the power is returned, try again.
Tank Installation: Make sure the tank is correctly attached.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
Excessive Water: Remove a certain amount of water from the tank.
Air blows but water vapor
is not produced.
Increase mist setting.
Detergent residue and/or oil ingredients from cosmetics may be in
tank; wash out tank and try again.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
If you use hard water, replace with softer water.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
Humidity level is low.
The water in the unit is too cold: Replace with cool, but not cold water.
Damage on the ultrasonic disk: Contact Customer Service
It may take 10-15 minutes before warm humidity is created. The mist
Warm humidity is not produced.
may not feel warm due to the fact it is so fine and is cooled rather
quickly from the air in your home. Test by either feeling the base of the
unit which should be warm to the touch or by allowing the unit to run for
approximately 30 minutes on warm setting in a closed 200 sq. foot room
or smaller. The room should feel moderately warmer if the unit is
working properly.
Poor maintenance or dirty water: Clean the product thoroughly,
The humidity has
and fill it with fresh water.
a bad smell.
Hard water may deposit a certain amount of dust. Dust in the air also
White dust is forming on
settles because of added humidity in the room. Use distilled water if
nearby furniture.
this becomes a nuisance.
* Decalcification Filter available at www.guardiantechnologies.com
or through Customer Service.
No or low water. Unplug unit and refill tank. Check timer has not been set.
Unit has stopped working.
Check that the safety device triggered. To restart, unplug for 5 sec/replug
Unit shuts off unexpectedly or
then press the power button. Call Customer Service.
does not operate.
Saturation of humidity. Lower mist control setting.
Water is accumulating outside
of unit or area surrounding unit.
Unit not level and water is accumulating. Unplug and place on level
surface. Point spray away from objects. Raise unit on a water-resistant
level surface 2-3 feet off of floor.
Water remaining on bottom of tank. Wipe tank or tilt to drain before
Water dripping when refilling.
transporting.
Make sure tank cap is secured tightly.
Unit must be placed on a flat, level, hard surface.
Increased noise level.
Make sure it is NOT placed on a soft or absorbent surface.
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LIMITED WARRANTY
To the consumer, Guardian Technologies LLC warrants this product to be free of defects
in materials or workmanship commencing upon the date of the original purchase. In order
to be eligible for this Limited Warranty, an original sales receipt or comparable substitute
proof of purchase bearing the date of original purchase is required. Refer to the original
product carton or specific product/model page on the Guardian Technologies website for
warranty length for your particular model. This warranty applies only to the original
purchaser of this product from the original date of purchase. This warranty covers product
purchased from authorized distributors only.
This warranty applies to repair or replacement of product found to be defective in
materials or workmanship. This warranty does not apply to damage resulting from
unusual wear, commercial, abusive, unreasonable use or supplemental damage. This
warranty does not cover damage from unauthorized repairs or from any use not in
accordance with the instruction manual. Defects that are the result of normal wear and
tear will not be considered manufacturing defects under this warranty.
If this product should become defective within the warranty period, we will repair or
replace any defective parts free of charge. All warranty repairs must be completed by
Guardian Technologies LLC. This warranty gives you specific legal rights and you may
also have other rights (other rights may vary from state to state in the U.S.A.)
To submit product under warranty the complete machine must be delivered pre-paid to
GuardianTechnologies LLC. Please include complete information including: the problem,
the model number of the product, the day of purchase, and a copy of the original sales
receipt along with your name, address, and telephone (email optional).
Address returns to the attention of: Customer Service, at the address below.
Additional questions or comments can be made toll free to the number listed below.
USA and Canada
Guardian Technologies LLC
26251 Bluestone Blvd.
Euclid, Ohio 44132
1.866.603.5900
www.guardiantechnologies.com
Please go to www.guardiantechnologies.com to register your product. We consider the
registration process important to ensuring superior service to our customers, however
submitting the warranty registration is optional and does not affect your rights to utilize this
warranty according to the conditions stated above.
Additional copies of the instruction manual can be obtained by accessing and printing
directly from our website or calling customer service.
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